Privacy Policy
Welcome to Christian Gospel Network (www.cgn.live). The OTT Platform and
website is provided and controlled by SSCS. SSCS is vigilant about protecting
your privacy and recognizes the importance of maintaining
the privacy of every user who visits our Site/Platform. We
value your privacy and appreciate your trust. We are committed to
be transparent about the data we collect about you, how it is used and with
whom it is shared.
This Privacy Policy
details our collection, use and disclosure of personal and non-personal data
you give to us when you access or use SSCS’s online services and websites, and
software provided by us on or in connection with such services or Sites
(collectively, the “Services”). We try to be as transparent as possible, so you
can always see and act upon what is being done with your data.
By visiting and/or using our Site, you agree to
this Privacy Policy. We strongly recommend that you read
this Privacy Policy so that you understand our approach
towards the use of your personal data. By accepting the policy at the time of
registration, you explicitly approve and provide consent to our collection,
storage, use and disclosure of your personal information as described in this
Policy and terms and conditions.
Changes to this Privacy Policy
This Privacy Policy
(“Policy”) can be updated at any time. We encourage users to frequently check
this page for any changes. You acknowledge and agree that it is your
responsibility to review this Policy periodically and become aware of those
modifications.
What Information do we Collect
We collect information directly from you, when
you visit/surf our Online Services, certain personal information about you such
as your IP Address, etc. may be automatically stored with us. However, if you
choose to avail of certain services on our Site, you shall be required to
provide certain personal information for the registration and/or access to such
services/web pages e.g., contact details, location data. Such information may
include, without limitation, your first and last name, user name & password,
email address, contact address, mobile/telephone number(s), information about
your computer hardware and software and such other information as may be
required for your interaction with the services and from which your identity is
discernible. We may also collect demographic information that is not unique to
you such as code, preferences, favorites, etc. In addition to the above we may
indirectly also collect information about you when you use certain third-party
services available on our Site. We may also collect certain information about
the use of our Site by you, such as the services you access/use or areas you
visit. We use this information to deliver our web pages to you upon request, to
tailor our Site to the interests of our Site users, to measure traffic on the
Site. This information may also be used by our advertisers / third party
companies/ Service Providers to personalize content, ads etc.
How we collect Information
We collect information directly from you when
you register with us.
• We can collect information
(whether you are registered or not registered with us) when you browse our
Sites/apps, open or respond to an email from us (promotional or informational),
• When you post a comment on
our Site or raise a query/question to us through phone or email,
• We may collect information
from you when you register with us by linking your social media or third-party
accounts. By doing this, you are authorizing them to share with us certain
information from such accounts, and authorizing us to collect, store, and use
this in accordance with this Policy,
• We collect information from
you using third party tools, browser cookies and web beacons in order to
improve user experience,
• We may collect non-personal
information about the computer, mobile device or other device you use to access
the service, such as IP address, geo-location information, unique device
identifiers, browser type, browser language and other information for the
purpose of providing customized information on the browser,
• Our mobile application and
Sites may capture your current location if you choose to enable GPS feature in
the app or browser.
Use of Information
If you choose to provide us with the
above-mentioned information, you consent to the use, transfer, processing and
storage of the information so provided by you on our servers. The information
provided by you shall not be given to third parties (third parties for this
purpose do not include our group/holding/subsidiary/fellow subsidiary/affiliate
companies and or our Service Providers / service partners/associates) for
marketing purposes and other related activities without your prior consent.
The information provided by you shall be used by
us to:
• Improve our services and
enable us to provide you the most user-friendly experience which is safe,
smooth and customized,
• Improve and customize our
services, content and other commercial / non-commercial features on the Site,
• Contact you to get your
opinion on our current products and services or possible new products and/or
services that may be offered by us,
• Send you information on our
products, services, special deals, promotions,
• Ask you to send feedback on
any or all of our services,
• Send you
marketing/promotional communications (If you do not wish to receive such
marketing/promotional communications from us you may indicate your preferences
at the time of registration or by following the instructions provided on the
Site or by providing instructions to this effect),
• Create various surveys and
analysis in form of reports,
• Send newsletter(s) to you
(Provided you subscribe to the same),
• Services may be of your
interest,
• Provide customer support
and the services you request,
• Resolve disputes, if any
and troubleshooting,
• Avoid/check illegal and/or
potentially prohibited activities and to enforce Agreements,
• Provide service updates and
promotional offers related to our services/products,
• Comply with any court
judgment / decree / order / directive / legal & government authority
/applicable law,
• Investigate potential
violations or applicable national & international laws,
• Investigate deliberate
damage to the Site/services or its legitimate operation,
• Detect, prevent, or
otherwise address security and/or technical issues,
• Protect the rights,
property or safety of HMVL and/or its Directors, employees and the general
public at large,
• Respond to Claims of third
parties,
• The members of our
corporate family and group, affiliates, service providers and third parties
under a contract to provide joint services, contents and marketing
communications,
• Other third parties to whom
you explicitly require us to send the information.
Your information shall be disclosed to our
employees/service providers who provide services to us vis-a-vis our Site and
the services/products therein. These service providers/employees will have
access to the information provided by you in order to perform their
functions/services efficiently. Our S
Based upon the personally identifiable
information you provide us, we will send you a welcoming email to verify your
username and password. We will also communicate with you in response to your
inquiries with respect to our services/content, to provide the services you
request, and to manage your account. We will communicate with you by email/
telephone/SMS/web notifications, in accordance with your wishes. We will also
send you SMS alerts/web notifications/emails from time to time to update you on
your subscription packages and/or other products of ours or our
affiliate/subsidiary/fellow subsidiary/holding/group companies.
We may also share your information with third
parties .(including operators of third-party Sites and/or social networking
Sites) in order to show you targeted advertisements and other content that has
been customized for you. Such advertisements will only relate to HMVL’s
services, products, and features.
In order to provide certain services to you, we
may on occasion supplement the personal information you submitted to us with
information from third party sources (third parties for this purpose may
include our group / holding / subsidiary companies and or our service partners
/associates). We reserve the right to disclose your personally identifiable
information as required by law and when we believe that disclosure is necessary
to protect our rights and/or to comply with a judicial proceeding, court order,
or legal process served on our Site.
Changing Your Personal Information
You can access and modify your personal
information by signing on. We will not modify the information provided by you.
However, we recommend that you update your personal information as soon as such
changes are necessitated.
Where you make a public posting, you may not be
able to change or remove it nor shall you be able to close your account. Upon
your request, we will close your account and remove your personal information
from view as soon as reasonably possible, based on your account activity and in
accordance with applicable law(s). However, we will retain your personal
information from closed accounts to comply with law, Avoid/check illegal and/or
potentially prohibited activities and to enforce User Agreements; Comply with
any court judgment / decree / order / directive / legal & government
authority /applicable law; Investigate potential violations or applicable
national & international laws; Investigate deliberate damage to the Site/services
or its legitimate operation; Detect, prevent, or otherwise address security
and/or technical issues; Protect the rights, property or safety of HMVL and/or
its Directors, employees and the general public at large; Respond to Claims of
third parties; and take such other actions as may be permitted by law.
Cookies and Other Tracking Technologies
Our Web pages utilize "cookies" and
other tracking technologies. A "cookie" is a small text file that may
be used, for example, to collect information about Web Site activity. Some
cookies and other technologies may serve to recall Personal Information
previously indicated by a Web user. Most browsers allow you to control cookies,
including whether or not to accept them and how to remove them.
You may set most browsers to notify you if you
receive a cookie, or you may choose to block cookies with your browser, but
please note that if you choose to erase or block your cookies, you will need to
re-enter your original user ID and password to gain access to certain parts of the
Site and App.
Tracking technologies may record information
such as Internet domain and host names; Internet protocol (IP) addresses;
browser software and operating system types; clickstream patterns; and dates
and times that our Site is accessed. Our use of cookies and other tracking
technologies allows us to improve our Web Site and your Web experience. We may
also analyze information that does not contain Personal Information for trends
and statistics.
Google Analytics: Google Analytics is a web
analytics service offered by Google that tracks and reports Site traffic.
Google uses the data collected to track and monitor the use of our Service.
This data is shared with other Google services. Google may use the collected
data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google
Analytics by installing the Google Analytics opt-out browser add-on. The add-on
prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from
sharing information with Google Analytics about visits activity.
Link to other Sites: Our Services may contain
links to other Sites that are not operated by us. If you click on a third-party
link, you will be directed to that third party’s Site. We strongly advise you
to review the Privacy Policy of every Site you
visit. We have no control over and assume no responsibility for the
content, privacy policies or practices of any third-party Sites
or services.
Information within our Corporate Group or in
Connection with a Sale, Merger, or Other Business Transfer
We may share your information with a parent,
subsidiary, or other affiliate of our corporate group. We may share your
information in connection with a substantial corporate transaction, such as the
sale of a Site, a merger, consolidation, asset sale, or in the unlikely event
of bankruptcy.
How long do we store your Information
We will only keep your information for as long
as necessary to carry out our obligations to you or for as long as we are
required by law. We cannot remove your information when there is a legal
storage requirement, such as book-keeping rules or when there are other legal
grounds to keep the information, such as an ongoing contractual relationship,
or for accounting purposes, for example, where you have bought a subscription
or services. If we no longer need your data, we will delete it or make it
anonymous by removing all details that identify you. If we have asked for your
permission to process your personal data and we have no other lawful grounds to
continue with that processing, and you withdraw your permission, we will delete
your personal data.
Account Protection
Your password is the key to your account /
profile. You shall be solely responsible for all the activities happening under
your username and you shall be solely responsible for keeping your password
secure. Do not disclose your password to anyone. If you share your password or
your personal information with others, you shall be solely responsible for all
actions taken under your username and you may lose substantial control over
your personal information and may be subject to legally binding actions taken
on your behalf. Therefore, if your password has been compromised for any
reason, you should immediately change your password.
The security of your personal information is
important to us. When you enter your personal information, we treat the data as
an asset that must be protected and use tools (encryption, passwords, physical
security, etc.) to protect your personal information against unauthorized
access and disclosure. However, no method of transmission over the Internet, or
method of electronic storage, is 100 percent (100%) secure, therefore, while we
strive to use commercially acceptable means to protect your personal
information, we cannot guarantee its absolute security nor can we guarantee
that third parties shall not unlawfully intercept or access transmissions or
private communications, and that other users may abuse or misuse your personal
information that you provide. Therefore, although we work hard to protect your
information, we do not promise, and you should not expect, that your personal
information or private communications will always remain private. Please note
that information collected by third parties may not have the same security
protections as information you submit to us, and we are not responsible for
protecting the security of such information.
Links to Other Sites
The Site may contain links to other Sites that
are not owned or controlled by us. Please be aware that we and/or the Site are
not responsible for the privacy practices
of such other websites.
We encourage you to be aware when you leave our
Site and to read the privacy statements of each and
every Website that collects personally identifiable information.
This privacy statement
applies only to information collected by the Site or to our other related Sites
provided it appears at the footer of the page therein. It does not apply to
third party advertisements which appear on our Sites and we suggest you read
the privacy statements of such advertisers.
Contact Us
All questions, comments and requests regarding
this policy should be addressed to:
Mailing Address:
Email Address: support@cgn.live